Professional Services Request

Thank you for your interest in Aleyant Professional Services. Please visit our support portal to submit a request for professional services. Simply select Pro Services from the Department menu, and we'll contact you to provide a detailed quote. 

 

Some of the benefits of our Professional Services solutions are:

  • A dedicated and knowledgeable Professional Services representative who will communicate with you frequently about your project - All of our Pro Services representatives have worked in Aleyant's Support or Development departments and know both Aleyant Pressero™ and Aleyant eDocBuilder™ inside and out.
  • Saving time and money - For example, instead of you needing to manually enter hundreds of tax rates, our developers can do a database upload of your tax rates.
  • Package deals available - Save up to 15% by opting for a package of hours that fits your needs. If any hours are left over at the end of your project, you can easily apply them toward future work.

Examples of work we typically do through Professional Services:

  • Bulk imports (tax rates, products, site users' address books, Pressero assets, etc.)
  • Assistance with eDocBuilder HTML or VB field scripting
  • Complete eDocBuilder template creation
  • Calculator or spreadsheet pricing engine setup
  • Custom site skinning
  • Site setup--as little or as much as needed (shipping methods, products, payment methods, site layout, forms, etc.)
  • Individualized support of complicated scenarios
  • API-related issues
  • DNS support when you've chosen to manage your own DNS, rather than use Aleyant's DNS management
  • One-on-one training via online conferencing